You can take any of the following ways to buy our products.
Purchase from the website
Step 1. Please browse our website and click on any items that you wish to buy and Add them To the shopping Cart.
Step 2. When you finish your selection, then click on Check Out button. It'll generate a form for you to finish more information about your order.
Step 3. Click on Submit button. There will be an automatic email confirming your order.
Purchase by Fax:
Our international customer service can also take care of your orders sent to us by fax. Our fax no. is 886-2-2558-7121.
Purchase by e-mail:
You are welcome to also send your orders to us by e-mail (pdc-sales@diyart.com.tw), with the subject of Interational Order.
Freight:
We ship to you anywhere in the world. We welcome international orders. Orders will be shipped by Chuanghwa Post and actual shipping charges
including insurance will be billed. It is the most economic shipping for internationalorders.(We save your money).
We also can arrange shipment by UPS or TNT International Service,that we get good price for ourcustomers by using our UPS or TNT account.
Please contact us with freight details if necessary.
For more informations:
Fax: 886-2-25587121
Email: pdc-sales@diyart.com.tw
Delivery:
We will ship your order within 3-7 working days after receiving your payment.Your order will be shipped via Taiwan Postal Service Air Parcel
including insurance. You should normally receive your order in about 5 - 14 days (sooner by UPS service)
Payment for International orders:
Visa or Master card.
PayPal
Bank wire (T/T)
Friendly reminder:
Just pick what you need from our online shop and send out your order to us, no need to pay online during checkout.
Once we receive your order, we'll send proforma invoice including shipping freight for your approval. After we receive the payment, we'll start packing your order.
If you have any question on placing online order with us, please do not hesitate to contact us for assistance.
For reference:
The exchange rate for currencies conversion ←LINK
Back Orders:
We try to keep the website up to date with stock information, however, if after placing your order, your item is not in stock,
we will contactyou to advise this and give an estimated delivery time. You will have the option to wait or have a refund.
Return Policy:
Any discrepancies must be reported within 48 hours of receipt of order to correct any problem with missing products, damaged materials or
other reason. Please inspect all merchandise upon receipt of shipment. You have the right to return unsuitable items within 7 working days.
In the case of goods the 7 working days must start from the day after the day that you receive the goods. The items are returned at customers
expensive, and these must be received in resaleable condition and the original unopened packaging.
Returns are not accepted due to followings:
We are unable to exchange any publication like books or CD, any unpackaged products like rubber stamps or some paper/cardstock,
any on-sale promotion products.
Returning items have been used, not in resaleable condition.
Without attaching the rececipt or invoice on the return package.
Returning after the days mentioned above We can not be held liable for goods lost in transit while being returned to us, in this event you
must obtain compensation from the postal service involved.
If you need to reach us, please email us on pdc@diyart.com.tw, alternatively, you can fax us on 886-2-2558-7121 or write to us at
7F, No. 36, , Nanjing W. Road, Taipei 10352, Taiwan, ROC when you have any questions about any of this.
